{"id":36188,"date":"2015-05-09T12:26:37","date_gmt":"2015-05-09T12:26:37","guid":{"rendered":"https:\/\/wordpress.org\/plugins-wp\/chatra-live-chat\/"},"modified":"2022-06-20T11:12:40","modified_gmt":"2022-06-20T11:12:40","slug":"chatra-live-chat","status":"publish","type":"plugin","link":"https:\/\/szl.wordpress.org\/plugins\/chatra-live-chat\/","author":14413153,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0.11","stable_tag":"trunk","tested":"6.0.11","requires":"3.0.1","requires_php":"","requires_plugins":"","header_name":"Chatra Live Chat + ChatBot + Cart Saver","header_author":"Chatra","header_description":"","assets_banners_color":"fff1d4","last_updated":"2022-06-20 11:12:40","external_support_url":"","external_repository_url":"","donate_link":"https:\/\/chatra.com\/","header_plugin_uri":"https:\/\/chatra.com\/help\/cms\/wordpress\/","header_author_uri":"https:\/\/chatra.com","rating":5,"author_block_rating":0,"active_installs":3000,"downloads":64638,"num_ratings":12,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":[],"upgrade_notice":[],"ratings":{"1":0,"2":0,"3":0,"4":0,"5":12},"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":1156867,"resolution":"128x128","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":1156867,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-1544x500.jpg":{"filename":"banner-1544x500.jpg","revision":1336222,"resolution":"1544x500","location":"assets","locale":""},"banner-772x250.jpg":{"filename":"banner-772x250.jpg","revision":1336222,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":[],"block_files":[],"assets_screenshots":{"screenshot-4.png":{"filename":"screenshot-4.png","revision":2745198,"resolution":"4","location":"plugin"},"screenshot-1.jpg":{"filename":"screenshot-1.jpg","revision":2745198,"resolution":"1","location":"plugin"},"screenshot-3.jpg":{"filename":"screenshot-3.jpg","revision":2745198,"resolution":"3","location":"plugin"},"screenshot-6.png":{"filename":"screenshot-6.png","revision":2745198,"resolution":"6","location":"plugin"},"screenshot-5.jpg":{"filename":"screenshot-5.jpg","revision":2745198,"resolution":"5","location":"plugin"},"screenshot-2.jpg":{"filename":"screenshot-2.jpg","revision":2745198,"resolution":"2","location":"plugin"}},"screenshots":{"1":"<p>Operator dashboard with visitor information. 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Chat on the go from iOS\/Android apps.<\/p>\n\n<p><strong>Distinctive Features:<\/strong><\/p>\n\n<ul>\n<li><strong>Real-time visitor list.<\/strong> View the list of visitors who are currently online on your website and start a conversation manually.<\/li>\n<li><strong>ChatBots.<\/strong> Use bots to collect visitors\u2019 contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team.<\/li>\n<li><strong>Unique exit-intent feature.<\/strong> Catch visitors who are about to leave!<\/li>\n<li><strong>Email integration.<\/strong> Connect the email address your customers use to contact you and manage your email conversations alongside chats.<\/li>\n<li><strong>Facebook integration.<\/strong> Send and receive chats directly from your Facebook visitors<\/li>\n<li><strong>Intelligent form bot.<\/strong> Add your own custom fields (like company name, address or order number) to the contact form and dialogs.<\/li>\n<li><strong>Live typing insights.<\/strong> See what customers type before they hit \"send\". Save time on preparing an answer.<\/li>\n<li><strong>Group chats.<\/strong> Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.<\/li>\n<li><strong>Visitor information.<\/strong> Know your customers \u2014 what page they are on, where are they from and what device and system they use to access your store.<\/li>\n<li><strong>Conversation history.<\/strong> We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.<\/li>\n<li><strong>Collects contact info.<\/strong> Even when you are offline or unavailable, so that you can get back to customers even if they left your site.<\/li>\n<li><strong>Targeted chats (triggers).<\/strong> Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.<\/li>\n<li><strong>Correct typos.<\/strong> Correct answers after sending the message.<\/li>\n<li><strong>Works everywhere.<\/strong> Never lose a customer again. Even if he\u2019s on Nintendo 3DS or a Windows Phone.<\/li>\n<li><strong>Looks &amp; feels as a messenger app.<\/strong> Smooth animations, avatars, beautiful design.<\/li>\n<li><strong>Agent photos visible pre-chat.<\/strong> After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.<\/li>\n<li><strong>Full Ecwid support.<\/strong><\/li>\n<li><strong>Full Woocommerce support.<\/strong><\/li>\n<li><strong>Work from a browser, desktop or mobile apps.<\/strong> Windows &amp; Mac, Android &amp; iOS. Even on the go we\u2019ve got you covered!<\/li>\n<li><strong>Free forever plan.<\/strong><\/li>\n<\/ul>\n\n<p><strong>Simple, straightforward pricing:<\/strong> Free forever plan, or $15 per agent\/month<\/p>\n\n<p>Web dashboard, desktop apps for Windows &amp; Mac, Android &amp; iOS \u2014 we\u2019ve got you covered. Sign up to download!<\/p>\n\n<p><strong>For the full feature list and additional information check <a href=\"https:\/\/chatra.com\">https:\/\/chatra.com<\/a><\/strong><\/p>\n\n<!--section=installation-->\n<ul>\n<li>Install and activate the Chatra Plugin through the 'Plugins' menu in WordPress<\/li>\n<li>After installation, click the Settings \u2192 Chatra chat section in the left toolbar<\/li>\n<li>Create a new free Chatra account, or use your existing one. Log in into <a href=\"https:\/\/app.chatra.io\">https:\/\/app.chatra.io<\/a> in another browser tab and copy the widget code from \"Chat Widget\" section.<\/li>\n<li>Go back to Wordpress console, paste the code and press Save changes<\/li>\n<li>Done!<\/li>\n<\/ul>\n\n<p>Download and install the agent's app on your computer or mobile, or use our browser-based app!<\/p>\n\n<p><strong>For the full feature list and additional information check <a href=\"https:\/\/chatra.com\">https:\/\/chatra.com<\/a><\/strong><\/p>\n\n<!--section=faq-->\n<dl>\n<dt id='a%20question%20that%20someone%20might%20have'><h3>A question that someone might have<\/h3><\/dt>\n<dd><p>For additional information check <a href=\"https:\/\/chatra.com\">https:\/\/chatra.com<\/a><\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0<\/h4>\n\n<ul>\n<li>Welcome our very first version of the plugin!<\/li>\n<\/ul>\n\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Minor fixes &amp; updates.<\/li>\n<\/ul>\n\n<h4>1.0.2<\/h4>\n\n<ul>\n<li>Minor fixes &amp; updates.<\/li>\n<li>New screenshots &amp; video<\/li>\n<\/ul>\n\n<h4>1.0.3<\/h4>\n\n<ul>\n<li>Minor fixes &amp; updates.<\/li>\n<li>New screenshots &amp; video<\/li>\n<\/ul>\n\n<h4>1.0.4<\/h4>\n\n<ul>\n<li>Facebook and Slack integration. Realtime visitor list. File transfers.<\/li>\n<li>New screenshots<\/li>\n<\/ul>\n\n<h4>1.0.5<\/h4>\n\n<ul>\n<li>New feature - Intelligent form bot + Ecwid support.<\/li>\n<\/ul>\n\n<h4>1.0.6<\/h4>\n\n<ul>\n<li>New feature - Email integration. Connect the email address your customers use to contact you and manage your email conversations alongside chats.<\/li>\n<\/ul>\n\n<h4>1.0.7<\/h4>\n\n<ul>\n<li>New feature - Exit-intent. Prevent visitors from leaving your website without making a purchase: detect when they are about to leave a page and automatically message them with a discount or a special offer.<\/li>\n<\/ul>\n\n<h4>1.0.8<\/h4>\n\n<ul>\n<li>New feature - ChatBots. Use bots to collect visitors\u2019 contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team.<\/li>\n<\/ul>\n\n<h4>1.0.9<\/h4>\n\n<ul>\n<li>Translation ready<\/li>\n<\/ul>\n\n<h4>1.0.10<\/h4>\n\n<ul>\n<li>Portuguese translation<\/li>\n<\/ul>","raw_excerpt":"Powerful chat \/ chatbot \/ Fb chat and cart saver app for Wordpress and WooCommerce, free as long as you want.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/szl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/36188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/szl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/szl.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/szl.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=36188"}],"author":[{"embeddable":true,"href":"https:\/\/szl.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/chatra"}],"wp:attachment":[{"href":"https:\/\/szl.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=36188"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/szl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=36188"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/szl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=36188"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/szl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=36188"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/szl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=36188"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/szl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=36188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}