Add an AI chatbot and live chat to your WordPress site. Answer visitors 24\/7, capture leads, book appointments and hand over chats to humans when it matters.<\/p>\n\n
AI Chatbot & Live Chat for WordPress with ChatGPT and Gemini Support by WebChatAgent<\/strong> lets you add a powerful AI assistant and live chat widget to your WordPress website.<\/p>\n\n Use advanced features like RAG (Retrieval-Augmented Generation)<\/strong> with support for OpenAI ChatGPT<\/strong>, Google Gemini<\/strong> and other top AI models to give your visitors highly relevant answers based on your content. Combine this with human takeover (live chat)<\/strong> so your team can jump in whenever it matters.<\/p>\n\n You connect your site to your WebChatAgent<\/strong> account, where you manage all AI settings, design, live chat rules, WhatsApp integration, bookings and more. The WordPress plugin focuses on a smooth embed and a live preview in your WP admin.<\/p>\n\n Key integrations and tools include:<\/p>\n\n All design, AI, live chat, WhatsApp and behavior settings are managed in your WebChatAgent dashboard. The WordPress plugin handles the embed and displays a live preview based on your current configuration.<\/p>\n\n You need to register at WebChatAgent.com<\/strong> to create a chatbot and get a Chatbot ID<\/strong>. You then enter this ID in the plugin settings to connect your WordPress site to your chatbot. API keys and model settings are managed in your WebChatAgent account.<\/p>\n\n You can start with a free plan<\/strong> on WebChatAgent.com. There are paid plans available if you need higher limits, more pages, more traffic or advanced features like higher message quotas, team features and additional integrations.<\/p>\n\n Yes. You customize the color scheme, avatar, fonts, welcome message, widget position, behavior and persona directly in the WebChatAgent dashboard<\/strong>. The WordPress plugin shows a live preview and uses your current configuration.<\/p>\n\n Yes, the chat widget is fully responsive and works well on all devices, including mobile phones and tablets.<\/p>\n\n Yes. WebChatAgent offers a hybrid model<\/strong>: AI answers most questions automatically, and your team can take over any chat at any time via the Agent Inbox<\/strong>. You can reply as a human and then hand control back to the bot if you like.<\/p>\n\n Yes. You can connect your WhatsApp Business<\/strong> number in the WebChatAgent dashboard. Your AI chatbot can then reply to WhatsApp messages, and you can manage those conversations alongside website chats.<\/p>\n\n WebChatAgent uses RAG (Retrieval-Augmented Generation)<\/strong> to index and understand your website content and documents. When visitors ask questions, the AI combines this indexed content with a large language model (e.g. ChatGPT or Gemini) to provide accurate, context-aware answers.<\/p>\n\n The chatbot supports multiple large language models including Google Gemini<\/strong> and OpenAI<\/strong>. You can choose which model to use in your WebChatAgent settings. Additionally, you can connect custom MCP (Model Context Protocol) servers<\/strong> for self-hosted or specialized AI models.<\/p>\n\n Yes, the chatbot automatically detects and responds in the user\u2019s language, making it ideal for multilingual websites. Human replies in the inbox can also be auto-translated.<\/p>\n\n Yes, the chat widget is designed to meet WCAG 2.2 AA<\/strong> accessibility standards, ensuring it's usable for all visitors, including those using assistive technologies.<\/p>\n\n Yes. With Tool Integrations<\/strong>, your chatbot can connect to external services and systems to perform actions such as submitting forms, booking appointments, updating records or querying databases. You configure these tools in your WebChatAgent dashboard.<\/p>\n\n The API Connector<\/strong> lets your chatbot answer questions that require live data from your WooCommerce shop or other business systems. Instead of just answering general questions, your chatbot can look up real information for each customer.<\/p>\n\n WooCommerce examples:<\/strong><\/p>\n\n Other systems:<\/strong><\/p>\n\n How to set it up:<\/strong><\/p>\n\n No programming knowledge required \u2014 the WooCommerce connector works out of the box.<\/p>\n\n From your WebChatAgent account, you can access:<\/p>\n\n Built-in spam and abuse protection monitor usage patterns and prevent abusive or excessive requests. This helps protect your account from unexpected usage spikes and keeps your costs predictable on higher tiers.<\/p>\n\n Adds admin read-only values, color swatches and language-aware preview. Also updates documentation for integrations (WhatsApp Business, Zapier, AI Team Wiki, MCP) and clarifies that most settings are managed in the WebChatAgent dashboard.<\/p>\n\n Initial release of the WebChatAgent \u2013 AI Chatbot for WordPress plugin.<\/p>\n\n WebChatAgent \u2013 AI Chatbot for WordPress processes user chat messages to provide AI-powered responses. When visitors interact with the chat widget, their messages are sent to WebChatAgent\u2019s servers for processing. The chat widget also collects basic browser information and IP addresses (in anonymized form) for abuse prevention and geographical customization of services.<\/p>\n\n Chat conversations are typically stored for up to 30 days to maintain context and provide follow-up support. After this period, conversation data may be anonymized and retained for service improvement purposes.<\/p>\n\n For privacy inquiries, please contact privacy@webchatagent.com<\/strong>.<\/p>\n\n We operate in accordance with GDPR.<\/p>\n\n This plugin connects to the WebChatAgent service (https:\/\/webchatagent.com<\/strong>) to provide chat functionality.<\/p>\n\n The service loads an external JavaScript file ( When using custom fonts, external resources may be loaded from Google Fonts<\/strong> ( The service receives the following data when visitors use the chat:<\/p>\n\n Data is only sent when a visitor interacts with the chat widget. No data is collected or transmitted until the visitor actively engages with the chat.<\/p>\n\n Terms of Service: https:\/\/webchatagent.com\/terms\n
\u2728 Key Features<\/h4>\n\n
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\ud83d\ude80 Installation<\/h3>\n\n
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webchatagent<\/code> folder to the \/wp-content\/plugins\/<\/code> directory of your WordPress installation or<\/strong> install it directly from the WordPress plugin directory.<\/li>\n\u2699\ufe0f Frequently Asked Questions<\/h3>\n\n
Do I need an API key or account to use this plugin?<\/h4>\n\n
Is this plugin completely free?<\/h4>\n\n
Can I customize the appearance of the chat widget?<\/h4>\n\n
Is the chat widget mobile-friendly?<\/h4>\n\n
Does WebChatAgent support live chat and human takeover?<\/h4>\n\n
Does the plugin support WhatsApp Business?<\/h4>\n\n
How does the AI chatbot understand my website content?<\/h4>\n\n
Which AI models are supported?<\/h4>\n\n
Does the chatbot support multiple languages?<\/h4>\n\n
Is the chat widget accessible for people with disabilities?<\/h4>\n\n
Can the chatbot perform actions beyond just answering questions?<\/h4>\n\n
What is the API Connector and how does it work?<\/h4>\n\n
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What analytics and management tools are included?<\/h4>\n\n
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How does the spam protection work?<\/h4>\n\n
\ud83d\udcf7 Screenshots<\/h3>\n\n
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\ud83d\udcdd Changelog<\/h3>\n\n
1.0.3<\/h4>\n\n
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1.0.2<\/h4>\n\n
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1.0.0<\/h4>\n\n
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\ud83d\udd04 Upgrade Notice<\/h3>\n\n
1.0.3<\/h4>\n\n
1.0.2<\/h4>\n\n
\ud83d\udd12 Privacy Policy<\/h3>\n\n
\ud83c\udf10 External services<\/h3>\n\n
https:\/\/webchatagent.com\/widget\/web-chat-agent.js<\/code>) to render the chat widget on your website. This script is required for the widget to function properly.<\/p>\n\nhttps:\/\/fonts.googleapis.com<\/code>). This means that data may be shared with Google when a visitor views your website with the chat widget enabled.<\/p>\n\n\n
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