Title: ChipBot &#8211; Video, Live Chat, &amp; AI Help Desk
Author: Matt Lo
Published: <strong>8 paździyrnika 2018</strong>
Last modified: 13 paździyrnika 2025

---

Search plugins

![](https://ps.w.org/chipbot/assets/banner-772x250.jpg?rev=3377727)

![](https://ps.w.org/chipbot/assets/icon-256x256.png?rev=3377727)

# ChipBot – Video, Live Chat, & AI Help Desk

 By [Matt Lo](https://profiles.wordpress.org/mattlo/)

[Download](https://downloads.wordpress.org/plugin/chipbot.2.0.5.zip)

 * [Details](https://szl.wordpress.org/plugins/chipbot/#description)
 * [Reviews](https://szl.wordpress.org/plugins/chipbot/#reviews)
 *  [Installation](https://szl.wordpress.org/plugins/chipbot/#installation)
 * [Development](https://szl.wordpress.org/plugins/chipbot/#developers)

 [Support](https://wordpress.org/support/plugin/chipbot/)

## Description

#### Overview

🤔 Wondering why your traffic isn’t converting or spending too much on live chat
for little in return? There’s not enough time in the day to solve this if you’re
alone or in a small team. So we built ChipBot to help.

👉 ChipBot is a new kind of plugin that improves the customer experience while reducing
your time from doing so. ChipBot is built to elevate sales and reduce support tickets.

#### Features

 * ✅ Use a [pop up video](https://getchipbot.com) to improve lead generation, sales,
   or conversion rates on your WordPress website.
 * ✅ Connect multiple videos together in a TikTok-style format for unlimited scrolling.
 * ✅ Close sales and qualify leads with built-in live chat.
 * ✅ Get customer notifications with our mobile app (iOS and Android).
 * ✅ Automate customer support with our integrated AI help desk.
 * ✅ Leverage our built-in AI tools to generate support documentation and respond
   to customer live chat questions automatically.
 * ✅ Analyze video retention and customer engagement.

#### What is ChipBot Video

## Screenshots

 * [[
 * What ChipBot looks like on a website.
 * [[
 * Video features on ChipBot.
 * [[
 * Live Chat features on ChipBot.
 * [[
 * Help Desk features on ChipBot.
 * [[
 * Daily active users & businesses interacting with ChipBot.
 * [[
 * 5-star reviews from TrustPilot.
 * [[

## Installation

Watch the quick installation video!

 1. Go to the „Plugins” menu in WordPress and click „Add New”.
 2. Search for „ChipBot” and select „Install Now”.
 3. Activate the plugin when prompted.
 4. Go to the ChipBot option in the menu on the left and finalize the setup.

or

 1. Download the plugin directly.
 2. Upload the ChipBot plugin directory into „/wp-content/plugins”.
 3. Activate the plugin through the „Plugins” menu in WordPress.
 4. Go to the ChipBot option in the menu on the left and finalize the setup.

## FAQ

### Will ChipBot slow down my website?

ChipBot is built for performance. We are served on the fastest global CDN (using
AWS), leverage distributed and local cache, and deploy priority loading so your 
website loads first before ChipBot.

### How does ChipBot improve my lead generation?

A person waving on the bottom corner of your website will see up to 50% decrease
in bounce rates. When your visitors watch the video, it’s one of the rare situations
where a visitor will listen to what you have to offer.

### Will ChipBot help my e-commerce store?

Abandonment rates are challenging to solve, but ChipBot can help move customers 
towards checkout. Use ChipBot’s video feature to add specific product page videos
and leverage AI to answer commonly ask questions.

### Will ChipBot help my landing page?

Video is the one tool that will increase retention on your page. If you’re focused
on ROAS and want to ensure your landing page maximizes its potential, upload a few
personalized face-to-face videos to ChipBot. Then, measure the before-and-after 
effect to see the difference yourself. The proof is in the data.

### Does it work with any WordPress theme?

Yes, it will work with any WordPress theme or WordPress theme builder.

### Is ChipBot Free?

Absolutely. Enjoy all the essential features without paying or adding a credit card.
If you need more capabilities or capacity, our plans are affordable for all types
of websites.

### Can I White Label or Resell ChipBot?

Check out our [white label saas](https://getchipbot.com/white-label/saas) offering
if you’re interested in becoming a partner of ChipBot.

## Reviews

![](https://secure.gravatar.com/avatar/a70944f706357dd53033bc786ee8180df132aff815620bfa0f47a9fa04153eb1?
s=60&d=retro&r=g)

### 󠀁[Great integration](https://wordpress.org/support/topic/great-integration-15/)󠁿

 [Scott Winterroth](https://profiles.wordpress.org/countrymusicchicago/) 20 lutego
2020

I have to say, I was skeptical of Chipbot but it’s a great way to add a „live chat”
type widget to your site without actually having a live chat operator. Plus, great
data to use to make educated content decisions.

![](https://secure.gravatar.com/avatar/cdc9c1efaa5c9e03516a7e8f8f8cce0d8e9a7d9497dec9aeb58355a242ba4837?
s=60&d=retro&r=g)

### 󠀁[Great Plugin – Easy Install](https://wordpress.org/support/topic/great-plugin-easy-install-2/)󠁿

 [wp_ray](https://profiles.wordpress.org/wp_ray/) 30 grudnia 2018

This was a snap to install and get running within a few minutes. I plan to use this
on many of my Wordpress sites going forward. Provides a convenient way for customers
to interact and chat without having to be available 24/7. The customizations for
the free version or great. You can even position where you want the icon to be located
by pixels. There is even a rules section to disable the bot or enable the bot to
open on a per page view.

![](https://secure.gravatar.com/avatar/3d83c959f2e8312c6d8332a25d1730c92290108171cc3ae218674bb89523fc00?
s=60&d=retro&r=g)

### 󠀁[My favorite plug-in](https://wordpress.org/support/topic/my-favorite-plug-in-2/)󠁿

 [marketingmatt](https://profiles.wordpress.org/marketingmatt/) 12 grudnia 2018

This was super easy to install and it started working/collecting data instantly.
For someone like me who doesn’t have a lot of free time to redesign and optimize
my website… ChipBot let me add content that my users were looking for and triggers
to test out new call-to-actions.

 [ Read all 3 reviews ](https://wordpress.org/support/plugin/chipbot/reviews/)

## Contributors & Developers

“ChipBot – Video, Live Chat, & AI Help Desk” is open source software. The following
people have contributed to this plugin.

Contributors

 *   [ Matt Lo ](https://profiles.wordpress.org/mattlo/)

[Translate “ChipBot – Video, Live Chat, & AI Help Desk” into your language.](https://translate.wordpress.org/projects/wp-plugins/chipbot)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/chipbot/), check out
the [SVN repository](https://plugins.svn.wordpress.org/chipbot/), or subscribe to
the [development log](https://plugins.trac.wordpress.org/log/chipbot/) by [RSS](https://plugins.trac.wordpress.org/log/chipbot/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### v2.0.5

 * Updated logos, readme and tested on WordPress version 6.8.3

#### v2.0.4

 * Updated readme and tested on WordPress version 6.7.1

#### v2.0.3

 * Updated description

#### v2.0.2

 * Updated readme and tested on WordPress version 6.6

#### v2.0.1

 * Updated readme and tested on WordPress version 6.5.3

#### v2.0.0

 * Improved plugin settings page. It made it easier to install and manage ChipBot
   from the WordPress plugin page. Updated readme and description. Updated assets.

#### v1.0.18

 * Updated description, readme, updated videos, and tested on WordPress version 
   6.4.1

#### v1.0.17

 * Updated description, readme, updated videos, and tested on WordPress version 
   6.3.1

#### v1.0.16

 * Updated description, readme, updated videos, and tested on WordPress version 
   6.1.1

#### v1.0.15

 * Updated description, readme, and tested on WordPress version 6.1.0

#### v1.0.14

 * Updated description, readme, and tested on WordPress version 6.0.0

#### v1.0.13

 * Updated readme and tested on WordPress version 5.8.2

#### v1.0.12

 * Updated readme and tested on WordPress version 5.7.2

#### v1.0.11

 * Retested latest WP versions.

#### v1.0.10

 * Fixed version inconsistency

#### v1.0.9

 * Readme updates

#### v1.0.8

 * WordPress 5.3.2 testing, setting configuration updates Readme updates

#### v1.0.7

 * WordPress 5.2.0 testing, Readme updates

#### v1.0.3

 * WordPress 5.0.1 testing, cache plugin compatibility (WP Cache, rocket cache, 
   etc…), Readme updates

#### v1.0.3

 * Readme updates

#### v1.0.2

 * First ChipBot release. Check out https://getchipbot.com for all the details.

## Meta

 *  Version **2.0.5**
 *  Last updated **6 miesiyncy ago**
 *  Active installations **100+**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **6.8.5**
 *  PHP version ** 7.0 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/chipbot/)
 * Tags
 * [AI](https://szl.wordpress.org/plugins/tags/ai/)[customer support](https://szl.wordpress.org/plugins/tags/customer-support/)
   [help desk](https://szl.wordpress.org/plugins/tags/help-desk/)[leads](https://szl.wordpress.org/plugins/tags/leads/)
   [videos](https://szl.wordpress.org/plugins/tags/videos/)
 *  [Advanced View](https://szl.wordpress.org/plugins/chipbot/advanced/)

## Ratings

 5 out of 5 stars.

 *  [  3 5-star reviews     ](https://wordpress.org/support/plugin/chipbot/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/chipbot/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/chipbot/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/chipbot/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/chipbot/reviews/?filter=1)

[Add my review](https://wordpress.org/support/plugin/chipbot/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/chipbot/reviews/)

## Contributors

 *   [ Matt Lo ](https://profiles.wordpress.org/mattlo/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/chipbot/)

## Donate

Would you like to support the advancement of this plugin?

 [ Donate to this plugin ](https://getchipbot.com/)